Terms & Conditions for Viraj Patel

1. Introduction

These Terms and Conditions apply to the website https://virajpatel.io and services offered under Viraj Patel and Design Raddle Private Limited, having CIN U47912UP2025PTC226268.

The terms “we”, “us”, “our”, “company” or “service provider” refer to Viraj Patel and Design Raddle Private Limited. The terms “you”, “client”, “visitor” or “user” refer to any person or business using this website or requesting our services.

2. Services Covered

These terms may apply to the following services:

• Website design, website redesign, WordPress development and Elementor-based page creation.
• WooCommerce and e-commerce store development, payment workflow and product catalog setup.
• Software development, CRM dashboards, booking systems, admin panels and web applications.
• Mobile app planning, Android/iOS workflow, mobile-first web apps and dashboard apps.
• SEO, digital marketing, Google Business Profile optimization, Google Ads and Meta Ads planning.
• AI lead generation systems, appointment booking, automation, CRM records and business growth systems.

3. Website Use

You may use this website only for lawful and genuine purposes. You must not attempt to damage, overload, copy, scrape, hack, reverse engineer, misuse or interfere with the website, forms, scripts, AI widgets, booking systems or any digital infrastructure.

4. Accuracy of Information

You agree to provide accurate and complete information when submitting contact forms, appointment requests, project details, budget details, business information or any service inquiry.

We are not responsible for delays, wrong communication, missed appointments or project issues caused by incorrect, incomplete or misleading information submitted by you.

5. Consultation and Appointment Booking

Appointment booking through the website, AI lead system or contact form does not automatically create a paid service contract. A consultation may be used to understand your requirement, discuss project feasibility, prepare scope or share a proposal.

We reserve the right to reschedule, reject or cancel consultation requests in case of invalid details, non-serious inquiries, misuse, spam, technical errors or unavailability.

6. Project Scope and Quotation

Any project will begin only after the scope, deliverables, timeline, payment terms and project requirements are discussed and approved. Verbal discussions, website content or general service descriptions do not automatically create unlimited obligations.

• Final scope will depend on the approved quotation, proposal, invoice or written confirmation.
• Extra features, changes, integrations or revisions may require additional cost and timeline.
• Third-party tools, plugins, themes, APIs, hosting, domain, licenses and paid services may be charged separately.

7. Client Responsibilities

The client is responsible for providing required information, approvals and access on time.

• Business details, brand assets, logo, content, images, product data and legal policy content where required.
• Domain, hosting, WordPress, payment gateway, API, email, analytics and third-party platform access where needed.
• Timely feedback, testing, correction requests and approvals.
• Ensuring that submitted content, images, trademarks and product data are legally usable.

8. Payments and Billing

Project cost, payment milestones, advance payment, balance payment and billing terms will be defined in the final quotation, invoice or written agreement. Work may be paused if payments are delayed.

Unless otherwise agreed in writing, service fees paid for custom planning, design, development, setup, consultation, digital work, technical implementation or third-party cost may be non-refundable once work has started.

9. Timelines and Delivery

Project timelines are estimates and depend on client response, content availability, approvals, technical complexity, third-party platform behavior and payment completion.

Delays caused by late content, late approvals, third-party tools, hosting issues, plugin conflicts, payment gateway approval, API errors or external platform restrictions are not fully under our control.

10. Revisions and Changes

Reasonable revisions may be provided according to the approved scope. Revisions do not include complete redesign, new features, new pages, new integrations or major changes unless included in the quotation.

Any out-of-scope change may require additional cost and timeline.

11. SEO and Digital Marketing Disclaimer

SEO, Google ranking, Google Business Profile visibility, paid ads performance, social media reach, lead volume, sales, revenue or conversion results depend on many external factors. We do not guarantee fixed ranking, fixed traffic, fixed sales, fixed leads or fixed revenue.

Marketing strategies are planned to improve visibility and performance, but final results may vary due to competition, budget, audience, content, website quality, market conditions, search engine algorithms and platform policies.

12. AI Lead Generation System Disclaimer

AI lead generation systems, consultation widgets, CRM flows, browser notifications and appointment booking tools are designed to improve lead capture and visitor engagement. However, we do not guarantee that every visitor will convert into a lead, appointment, client or sale.

Browser notifications, sound alerts, abandoned lead recovery and tracking features may depend on user permissions, browser settings, device support, website configuration and privacy limitations.

13. Third-Party Tools and Platforms

Many services may depend on third-party platforms such as WordPress, Elementor, WooCommerce, payment gateways, Google, Meta, hosting providers, email services, APIs, plugins, themes, SMS/WhatsApp providers and analytics tools.

We are not responsible for downtime, policy changes, approval rejection, API errors, plugin conflicts, account suspension, pricing changes or service disruption caused by third-party platforms.

14. Payment Gateway, Marketplace and Compliance

Payment gateway approval, marketplace seller approval, KYC verification, bank verification, API activation and compliance checks are controlled by third-party providers. We may assist with setup or technical integration, but approval is not guaranteed.

The client is responsible for providing valid documents, business details, legal registrations, tax information, bank details and compliance material required by such platforms.

15. Intellectual Property

Website content, layouts, graphics, code, UI sections, templates, software workflows, strategy documents, concepts and custom development created by us remain protected by intellectual property principles.

After full and final payment, the client may receive usage rights for the final approved deliverables as agreed. Unpaid drafts, rejected concepts, internal code, reusable frameworks and development methods remain our property unless specifically transferred in writing.

16. Portfolio and Marketing Rights

Unless agreed otherwise in writing, we may display completed work, screenshots, project category, brand name, website link or general project description in our portfolio, case studies, social media or marketing material.

17. Prohibited Use

You must not use our website, forms, services or delivered systems for:

• Illegal, fraudulent, harmful, misleading or abusive activities.
• Spam, phishing, malware, unauthorized data collection or platform abuse.
• Violation of intellectual property rights, privacy rights or applicable laws.
• Content or business activities restricted by law or platform policy.

18. Termination or Suspension

We reserve the right to refuse, suspend or terminate service, consultation, support or project work if the client provides false information, delays payment, misuses services, behaves abusively, violates law, violates these terms, or requests work that is illegal, unethical or against platform policies.

19. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or business losses, including loss of profit, data, revenue, ranking, traffic, reputation, leads or platform access.

Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by applicable law.

20. Force Majeure

We shall not be liable for delay or failure caused by events beyond reasonable control, including natural disasters, government actions, internet failure, server outage, cyber incidents, strikes, war, pandemic, power failure, third-party platform outage, payment gateway downtime or technical disruptions.

21. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India. Any dispute shall be subject to the jurisdiction of competent courts in India as applicable, without using any wording that restricts lawful remedies available under applicable law.

22. Updates to These Terms

We may update these Terms and Conditions from time to time to reflect changes in services, legal requirements, technology, business practices or website features. The updated version will be posted on this page with a revised date.