Privacy Policy for Viraj Patel

1. Introduction

This Privacy Policy applies to the website https://virajpatel.io and digital services operated by Viraj Patel and Design Raddle Private Limited. Design Raddle Private Limited, having CIN U47912UP2025PTC226268, provides website design, website development, e-commerce solutions, software development, mobile app development, SEO, digital marketing, AI lead generation systems, CRM workflows and business automation services.

We are committed to handling personal information responsibly and transparently.

2. Information We May Collect

We may collect information that you voluntarily submit or that is automatically collected when you use the website.

• Name, email address, phone number and business details.
• Service interest such as website development, software development, SEO, e-commerce, mobile app or AI lead generation.
• Budget range, project requirements, preferred consultation date and time.
• Messages, form submissions, appointment requests and communication records.
• Technical information such as browser type, device type, IP address, pages visited, referral source and website interaction data.

3. AI Lead Generation and Appointment Booking Data

This website may use AI-style lead generation forms, guided consultation widgets, appointment booking systems or CRM-style lead capture tools. When you interact with these systems, we may collect your selected service, requirement type, contact details, budget, message, selected appointment date, selected time slot and source page.

If you leave the flow before final submission, partial data may be stored as an abandoned lead only when technically available. This helps us improve follow-up, customer support and consultation recovery.

4. How We Use Your Information

We may use collected information for the following purposes:

• To respond to your inquiry, consultation request or support message.
• To schedule, confirm or manage appointments and strategy calls.
• To understand your project requirement and provide suitable service recommendations.
• To improve website design, user experience, service pages and lead generation flows.
• To send service-related updates, confirmations, reminders or follow-up communication.
• To manage internal records, CRM entries, analytics and business reporting.

5. Cookies and Tracking Technologies

This website may use cookies, pixels, analytics scripts, browser storage and similar technologies to improve website performance, understand visitor behavior, remember preferences, measure campaign performance and improve digital marketing activities.

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Analytics, Advertising and Marketing Tools

We may use third-party tools such as analytics platforms, advertising pixels, search marketing tools, social media platforms, CRM tools, form tools or appointment booking tools. These tools may collect technical and interaction data according to their own privacy policies.

Marketing data may be used to improve campaigns, landing pages, user experience, lead quality and conversion tracking.

7. Data Sharing

We do not sell your personal information. Your information may be shared only when required for business operations, service delivery, legal compliance or technical support.

• With trusted service providers such as hosting, email, analytics, CRM, marketing or payment tools.
• With internal team members or authorized representatives for consultation and project handling.
• When required by law, regulation, legal process or government authority.

8. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, disclosure or loss. However, no online transmission or storage system is completely secure. You should avoid submitting sensitive personal information unless required for a specific service.

9. Data Retention

We retain personal information only as long as necessary for business communication, service delivery, legal obligations, dispute resolution, internal records and legitimate business purposes. Lead and appointment records may be stored in CRM or website admin systems for follow-up and project management.

10. Your Rights and Choices

Subject to applicable law, including relevant Indian data protection principles, you may request access, correction, update or deletion of your personal information. You may also request that we stop non-essential marketing communication where applicable.

• Request a copy of personal information submitted by you.
• Request correction of inaccurate or outdated information.
• Request deletion of information where legally and technically possible.
• Withdraw consent for certain types of communication where applicable.

11. Children’s Privacy

This website and services are intended for business users, entrepreneurs, professionals and organizations. We do not knowingly collect personal information from children. If you believe a child has submitted data, please contact us for review and deletion.

12. Third-Party Links

This website may include links to third-party websites, tools, platforms, social media pages or service providers. We are not responsible for the privacy practices, content or security of external websites. Please review their privacy policies before submitting information.

13. Data Breach Notification

If we become aware of a data breach that may affect your personal information, we will take reasonable steps to investigate, reduce impact and notify affected users or authorities where legally required.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in services, legal requirements, technology or business practices. The updated policy will be posted on this page with a revised date.